A concerned citizen, who will be referred to as James S. of Dayton Ohio, visited the Florida Family Association web site and used our major oil email contact information to influence the removal of pornographic magazines recently sold by a local Marathon Oil branded convenience store.
Marathon Oil requires independent retailer to stop selling pornography.
----- Forwarded Message ----
From: "Heckathorn, Helen M. (MPC)"
To: James S.
Sent: Wed, April 18, 2012 2:14:26 PM
Subject: MARATHON CIRCLE K - 600 ORCHARD LANE - BEAVERCREEK, OHIO
James:
A copy of your e-mail was forwarded to my attention to address your concerns regarding the pornographic magazines which you saw at the Marathon station located at 600 Orchard Lane in Beavercreek, Ohio recently. Let me assure you that customer service and satisfaction is a key part of our company’s culture and as such we appreciate and take all customer feedback seriously.
Marathon Petroleum Company does not condone the sale of pornographic materials. We have contacted this station’s supplier and advised they must immediately refrain from the sale, display or offering of these items. Maintaining Marathon’s Brand image is very important to us and we understand that the sale of these materials poorly reflects on the good value of our Brand. We can assure you that we will be monitoring this station in the future. Thank you for bringing this sensitive matter to our attention and for contacting Marathon Petroleum Company LP.
Helen M. Heckathorn
Sr. Customer Relations Representative
Marathon Petroleum Company LP
539 South Main Street
Findlay, OH 45840
Office Phone: 419-421-3615
Fax: 419-421-3946
Toll Free: 866-462-7284
e-mail: hmheckathorn@marathonpetroleum.com
Florida Family Association influenced the following 12 MAJOR OIL COMPANIES to adopt Marketing Agreement terms that would contractually prohibit the sale of pornographic materials by independent retailers who sell their brand of gasoline at approximately 100,000 locations:
To read each major oil company's letter to Florida Family Association which documents their Marketing Agreement terms that prohibit the sale of pornography by their independent retailers click on the following links:
BP-Amoco Chevron Citgo Conoco ExxonMobil Hess
Marathon Murphy Phillips Sunoco Texaco
If you see a convenience store that sells one of the brands of gasoline listed below that is also selling pornographic magazines or videos, there is a good chance the store may be violating the terms of the marketing agreement with the major oil company. Sending an email to report the store to the major oil company may result in the removal of the pornographic magazines or videos.
TO REPORT A STORE to a major oil company simply click on the appropriate email address below and include the following information in your email message to the major oil company official:
• You are reporting a branded (list major gasoline brand) store that sells pornography.
• You are aware that the major oil company has marketing agreements which prohibit independent retailers from selling porn.
• Store name and address.
• Type of materials sold (magazines, videos, DVDs.)
Please send any response that you receive from the major oil company to Florida Family Association by using the Contact button at the Floridafamily.org web site.
Allow approximately four weeks for the major oil company to take action. If the store continues to sell the pornography after emailing the information to the major oil company, you may need to send a second email to the company. If the store continues to sell pornography after a second email to the major oil company, please submit the information on the store to Florida Family Association by using the Contact button at the Floridafamily.org web site.
Florida Family Association strongly recommends that you do NOT discuss your concerns regarding the store’s alleged contractual violation with the owner or employees of the store.
Amoco Kevin.Russell@bp.com Kevin Russell, BP-Amoco brand management
BP Kevin.Russell@bp.com Kevin Russell, BP-Amoco brand management
Chevron steve.green@chevron.com Stephen W. Green, VP Public Affairs
Citgo jmoos@citgo.com Jennifer A. Moos, General Manager Brand Development
Conoco c.c.reasor@conocophillips.com Clayton Reasor, President U.S. Marketing,
Exxon michael.j.roman@exxonmobil.com Michael Roman, Franchise Manager
Hess hismall@hess.com H.I. Small, Vice President, Retail Operations
Marathon Tmkelley@mapllc.com Thomas Kelley, Manager, Marketing
Mobil michael.j.roman@exxonmobil.com Michael Roman, Franchise Manager
Phillips c.c.reasor@conocophillips.com Clayton Reasor, President U.S. Marketing
Spur Ken_Williams@murphyoilcorp.com Ken Williams, Manager, Marketing
Sunoco Rwowens@sunocoinc.com Robert W. Owens, Sr. Vice President
Texaco steve.green@chevron.com Stephen W. Green, VP Public Affairs
